Havok, the premier provider of interactive software and services for digital media creators in the games and movie industries, has an immediate opening for a talented and enthusiastic IT Specialist to join our San Francisco office. You will work in a creative atmosphere and be part of a united team, working with the latest technology at the cutting edge of game development. Havok is a very employee- and client-focused company, with a results-oriented work environment.
Role Objectives:
Your responsibilities will include (but not limited to )
Providing Desktop and application support to local and remote staff
Liaising with vendors as required
Maintaining and supporting the company's server infrastructure
Building and deployment of new hardware and software
Support of voice and data backup systems
Supporting TCP/IP Networks
You will report directly to the Global IT Manager.
All Havok staff ensure that company values are central to the approach to all tasks on a day to day basis; this will be expected of a successful applicant.
Required knowledge
Excellent knowledge of both Linux/BSD and Windows in a business environment
Able to treat users as customers and manage their expectations by providing accurate estimates and tested work-products
1-2 years of experience as a network administrator supporting an office of more than 20 people (on-site support only, not including call-center experience)
Knowledge of Linux-based servers, Windows 2003/7 Domains
Know how to diagnose and correct networking issues on LANs and WANs over Internet VPNs
Troubleshoot and correct hardware problems in servers and workstations
Able to prioritize workload and have excellent time management skills
Excellent written and spoken English skills
Desirable
Familiarity with the administration of Nortel BCM PBX equipment and Asterisk-based VOIP services
Excellent user, customer management skills
A strong working knowledge of TCP/IP networking and protocols (ssh, snmp, ldap, ftp etc.)
Familiarity in web servers such as Apache
Excellent problem solving skills and follow through to resolution
Sound understanding of networks and their infrastructure
To apply for this position, submit your resume along with salary expectations to , ensuring to state Reference ITSUPP in the subject line. Interviews will take place over the next 2-3 weeks with a prospective start date for the position of July 20, 2009.
